×

Privacy Policy

Privacy Policy

Last Updated: July 28, 2025

Welcome to Phoenix Contracting Services, Inc. (“Company,” “we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our website located at https://phoenixcontractingservices.com and any related online or offline services (collectively, the “Service”).

By using our Service, you agree to the data practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our Service. The types of information we gather include:

A. Personal Information You Provide

When you interact with us—such as requesting an estimate, scheduling a service call, submitting a form, or communicating with our team—you may provide personal information, including:

  • Name

  • Email address

  • Phone number (including for SMS communication)

  • Service address or job site location

  • Business name (for commercial clients)

  • Payment information (e.g., credit/debit card details, billing address)

  • Details related to your electrical service needs or project specifications

B. Information Collected Automatically (Usage Data)

When you visit or interact with our website, we may automatically collect information such as:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages visited and time spent on each

  • Date and time of access

  • Diagnostic and analytical data

C. Cookies & Tracking Technologies

We use cookies, tags, beacons, and similar technologies to enhance functionality, analyze traffic, and improve user experience. You may configure your browser to refuse cookies; however, doing so may limit your ability to access certain features of the Service.

2. How We Use Your Information

Phoenix Contracting Services, Inc. may use the information we collect for purposes including:

  • Delivering and maintaining our Service

  • Scheduling appointments and dispatching technicians

  • Providing customer support

  • Communicating about service updates, appointment reminders, and technical notices

  • Processing transactions and sending receipts

  • Sending promotional offers or newsletters (where permitted)

  • Improving website performance and user experience

  • Detecting and preventing fraudulent activities

  • Complying with legal obligations

  • Internal analytics and service optimization

3. Sharing Your Information

We do not sell, rent, or trade your personal information for third-party marketing.

We may share your information only in the following situations:

A. Service Providers

We may work with trusted partners who assist us with:

  • Payment processing

  • Scheduling and CRM platforms

  • Website hosting

  • Email or SMS communication tools

  • Analytics and reporting

These providers may access your information only to perform services for us and must keep it confidential.

B. Legal Requirements

We may disclose your information if required to:

  • Comply with legal requests such as subpoenas

  • Protect the rights or property of Phoenix Contracting Services, Inc.

  • Prevent misuse or investigate potential violations

  • Protect the safety of our customers or the public

C. Business Transfers

If Phoenix Contracting Services, Inc. is involved in a merger, acquisition, or sale of assets, customer information may be transferred. If that occurs, we will notify you before your data becomes subject to a new Privacy Policy.

Specifically Regarding SMS Messaging & A2P 10DLC Compliance

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • Text messaging originator opt-in data and consent will not be sold, shared, or transferred except to technology partners who facilitate our messaging services (e.g., appointment reminders).

  • This exclusion does not apply to information shared strictly to enable SMS delivery in compliance with telecommunications regulations.

4. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access or disclosure. While we strive to maintain strong security, no method of online transmission or storage is completely secure.

5. Your Choices and Rights

You have the following options regarding your personal information:

A. Opt-Out of Marketing

You may opt out of promotional emails by using the unsubscribe link in any message.
For SMS, reply “STOP” at any time to opt out.
Note: We may still send non-marketing messages related to active appointments or service requests.

B. Access & Updates

If you want to review, update, or correct your information, please contact us using the information below.

6. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us so we can remove it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes are posted indicates acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us:

Email: jeff@phoenixcontractingservices.com
Phone: 602-564-1144
Website Contact Page: https://phoenixcontractingservices.com/

Call Today